Privacy Policy – VCHRGD.com

Last Updated Date: 11 August 2025

VCHRGD Technologies Ltd (“VCHRGD”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, communications, and services.

1. Information We Collect

We collect personal information when you:

  • Submit an enquiry (sales, technical, partnership) via our website, email, or phone.

  • Request a quotation or installation.

  • Sign up for events, newsletters, or promotional materials (where applicable).

  • Engage with us as a partner, supplier, or installer.

The personal information collected may include:

  • Name

  • Email address

  • Telephone number

  • Company/organisation name (if applicable)

  • Installation address or location details (if applicable)

  • Any other details voluntarily provided to fulfil your request

2. How We Use Your Information

We use your information solely for the purpose of fulfilling your request, which may include:

  • Responding to sales enquiries

  • Providing technical support and assistance

  • Facilitating partnerships and collaborations

  • Preparing and delivering quotations

  • Arranging installations and aftercare services

We may share your information only with trusted third-party installers and partners where necessary to fulfil an installation or provide a quotation.

We do not:

  • Resell your information to third parties

  • Use your data for AI training purposes

3. Data Storage and Security

All personal information is stored securely in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We take appropriate technical and organisational measures to prevent unauthorised access, loss, misuse, or disclosure of your data.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements.

5. Your Rights

Under UK data protection law, you have the right to:

  • Access – Request a copy of the personal data we hold about you.

  • Rectification – Request corrections to inaccurate or incomplete data.

  • Erasure – Request deletion of your personal data (“right to be forgotten”).

  • Restriction – Request limitation of how we process your data.

  • Objection – Object to the processing of your data under certain conditions.

  • Data Portability – Request transfer of your data to another service provider.

You can exercise these rights by contacting us at:
📧 privacy@vchrgd.com
📮 VCHRGD Technologies Ltd, 1a Eghams Court, Boston Drive, Bourne-End, Buckinghamshire, SL8 5YS

6. Third-Party Disclosure

Your personal information will only be shared with third-party installers or partners where necessary to complete your installation, provide a quotation, or fulfil your request. All third parties are required to comply with UK data protection regulations and handle your information securely.

7. Cookies and Website Analytics

We may use cookies to improve your experience on our website. Cookies do not store personal information unless voluntarily provided by you. Any analytics data collected is anonymised and used solely for site performance improvements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data protection best practices. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 info@vchrgd.com
📮 VCHRGD Technologies Ltd, 1a Eghams Court, Boston Drive, Bourne-End, Buckinghamshire, SL8 5YS

VCHRGD is a trading name of VCHRGD Technologies Ltd, registered in England and Wales (Company No. 13264142).